Managed IT, explained.
Short, honest explainers for anyone comparing managed IT before the contract stage. No jargon for its own sake and no pitch, just what the terms mean and what to check.
Start here
The basics, in plain language.
What is a managed service provider
A managed service provider runs part or all of your IT for a recurring fee. Here is what that actually covers and where the boundaries usually sit.
What is co-managed IT
Co-managed IT keeps your internal team in charge and adds a provider alongside them to cover specific gaps. It is a partnership, not a handover.
The benefits of managed IT services
The real value is not a longer feature list. It is predictable cost, steady attention and coverage that does not depend on one person being at their desk.
Compare the options
Where two similar services actually differ.
MSP versus MSSP
Both manage technology for a fee, but a managed security service provider is built around defending and monitoring your environment rather than keeping it running.
Co-managed versus fully managed IT
One model hands the whole function to a provider. The other keeps your internal team in charge and adds outside capacity where it helps.
IT consulting versus managed services
Consulting gives you advice and a plan. Managed services give you someone who runs the plan every day. Most organisations need both at different moments.
Understand the cost
How the pricing works and what moves the number.
What managed IT services cost
Pricing is usually per user or per device per month, but the number on a quote means little until you know what it includes.
What cyber security services cost
Security pricing spans a wide range because a monitoring service and a one time assessment are not the same purchase. Here is how to read the number.