Legal

Acceptable Use Policy

Last updated 5 June 2026

This policy governs how you may use viabandwidth (the “Service”) and any business contact you obtain through it. It is part of our Terms of Service. The Service exists to help businesses find and reach infrastructure providers for genuine procurement and partnership. Use it for that, and the rules below stay easy to keep.

1. What you may use it for

You may search and filter the directory, and reveal an organisation’s business contact route, for legitimate business-to-business purposes: evaluating, sourcing, comparing, and contacting infrastructure providers and partners. You may keep the contacts you reveal for your own internal use in that work.

2. What a revealed contact is

What the Service reveals is a role-based business contact route, such as a sales or business-development inbox, a sales phone line, and the organisation’s public website. It is not the personal data of a named individual. We do not reveal personal email addresses, direct-dial or personal phone numbers, or home addresses, and you must not treat a role-based route as a licence to seek out those details.

3. What you must not do with revealed contacts

As a condition of using the Service, you agree that you will not:

resell, sublicense, publish, share, or redistribute revealed contacts, or fold them into another product, dataset, or list;
send unsolicited bulk or automated marketing, spam, or any message that breaches the GDPR, the ePrivacy or PECR rules, CAN-SPAM, the TCPA, or any equivalent law that applies to you as the sender;
contact an organisation that has asked not to be contacted, or ignore an opt-out once it is given;
use a revealed contact to make a decision about a person’s employment, credit, insurance, housing, or for debt collection, or for any other purpose regulated by the United States Fair Credit Reporting Act or a comparable law;
use the contacts for any unlawful, deceptive, fraudulent, or harassing purpose.

4. No scraping or bulk extraction

The directory and the way it is compiled are protected by intellectual-property and database rights. You must not scrape, crawl, harvest, or bulk-extract the directory by any automated means, circumvent or game the credit mechanism, reconstruct or attempt to reconstruct the underlying dataset, or use the Service to build a competing directory. Access is for interactive use through the interface we provide and through any official API under its own terms.

5. Your responsibilities as a data controller

When you obtain and use a business contact through the Service, you act as the data controller for your own processing of it. You are responsible for having a lawful basis, for honouring opt-out and objection requests, and for complying with the GDPR, the ePrivacy and PECR rules, CAN-SPAM, the TCPA, and any other marketing or data-protection law that applies to you. Keep your own records of how you use the data, since you, not us, answer for your outreach.

6. Enforcement

Misuse of the Service or of revealed contacts is a material breach of the Terms of Service. We may warn, suspend, or terminate access for a breach, in particular for resale, bulk marketing, or scraping, and we may do so without a refund. If you become aware of misuse, or if your organisation is listed and you want your record corrected or removed, email [email protected].

7. Contact

Questions about this policy can be sent to [email protected]. The operator is Steven Higashi.